Knowledge Base

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Knowledge Base

For Firms

For Firms

Articles to help your firm maximize Steno's products and services.

Does Steno Have a Cancellation Policy?

What Types of Proceedings Do You Cover?

Attorney FAQs

What video and transcript file formats do you provide?

What Video Products Does Steno Offer?

Paperless Policy FAQ

Digital vs. Stenographic: What Types of Court Reporters Does Steno Use?

Understanding Steno Representative Roles in Your Deposition

Remote Depositions

What Should I Tell Opposing Counsel Who Objects to Taking Remote Depositions?

How to Annotate an Exhibit in Zoom

How to Share an Audio-Only Exhibit in Zoom

How to Share a Video Exhibit in Zoom

How Should I Set Up My Remote Deposition Room?

How Does a Remote Deposition Work?

Do You Have a Sample Notice of Remote Deposition?

Legal Precedent for Taking Remote Depositions

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Firm Dashboard

How To Use Admin Features In the Firm Dashboard?

Viewing and Paying Invoices On Your Firm Dashboard

How do I provide my firm’s matter number for a case?

Understanding the Firm Dashboard Administrator Role

What are the Firm Dashboard User Roles

How To Add New Users To Your Firm Dashboard

Viewing Job Materials for Completed Jobs

How Do I Enable Transcript Genius?

How do I locate my firm administrator?

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Integrations

Having trouble logging into Steno's Clio app?

How Do Jobs Appear on Steno's Firm Dashboard and the Clio and Litify Apps?

How to Book Jobs with Steno on Clio Manage

How to Book Jobs with Steno on Litify's Platform

Litify: How Do I Retrieve the 18-digit Organization ID?

Steno-Litify Installation Guide

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DelayPay

What Types of Proceedings Are Not Eligible for DelayPay?