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      How Do I Read My Steno Invoice and Rate Card?

      A detailed breakdown of Steno's service charges, fees, and payment terms

      Table of Contents

      Payment Terms

      Standard Deposition Charges

      Conditional Charges

      Standard Video Charges

      Optional Services

      Payment Terms

      • Traditional (Net 30): Competitive rates with payment due within 30 days of invoice
      • DelayPay: Rates higher than traditional Net 30 with payment deferred until case resolution
      • DelayPay Pro: Rates higher than traditional Net 30 with payment deferred until case resolution, includes additional benefits

       

      Standard Deposition Charges

      Applied when a court reporter is assigned

      • Court Reporter Appearance: Base fee for court reporter's time, charged to the ordering attorney. May be assessed as hourly or half/full day rate depending on territory
      • Original + 1 Certified Transcript (per page): The Original +1 Certified Transcript is the minimum order for whichever party orders the reporter's services and the transcript. Per code, the 'original' is delivered sealed, to be maintained under seal, in case it is needed for trial.
      • Exhibits (per page): Processing and organization of searchable digital exhibits, including proper ordering and official stamping
      • Transcript Production & Processing: Fee covering transcript preparation, exhibit verification, index creation, certification and quality control
      • Digital e-Transcript: Conversion of transcript to searchable digital format with linked exhibits

      For in-person proceedings

      • Litigation Package (in-person): The Litigation Package encompasses the most advanced tools for certified reporting services, including gold-standard tech support, response times under 1 hour for all your inquiries, and Steno’s suite of innovative technology.

      For remote proceedings

      • Litigation Package (Remote): Everything included in the standard package plus remote-specific infrastructure costs including bandwidth, encryption, and platform fees; purpose-built exhibit handling through Steno Connect for Zoom, dedicated technical support; and remote deposition setup and management.

      Conditional Charges

      Applied when specific circumstances are met

      • Additional Page Rate for Medical/Expert (per page): Supplemental fee for depositions involving expert, technical or medical testimony due to increased complexity and editing requirements
      • Minimum Transcript Fee: Additional fee applied when page rate total falls below minimum. When this happens, we will add a fee to the invoice to bring the total up to the minimum fee shown on the card.
      • Certificate of Non-Appearance: Documentation of deponent's failure to appear, replacing transcript charges when ordered
      • Court Reporter Cancellation Fee: Fee assessed for cancellations after 4:00 PM local time on the business day prior to the scheduled proceeding. Charged to recover reporter compensation for reserved time. Not applicable to DelayPay PRO clients.
      • In-Person Attendance Fee: Additional fee for in-person court reporting services in select markets
      • Last-Minute Booking Requests: Fee assessed for jobs booked after 12:00 PM local time on the business day prior to proceeding. Covers additional costs of manual reporter engagement outside standard marketplace booking process. Not applicable to DelayPay PRO clients.
      • Waiting Time/Overtime (per hour): Hourly charge assessed when providers (court reporter, videographer, interpreter) experience delays caused by others or extend beyond 5:00 PM local time. Compensates for provider overtime rates. Not applicable to DelayPay PRO clients.
      • Interpreter Page Surcharge (per page): Additional per-page fee charged by court reporters and passed through to clients when an interpreter is present at a deposition. This fee accounts for the increased time required to capture interpreted testimony while maintaining standard page counts.

      Standard Video Charges

      Applied whenever videography is ordered

      • Videography (per hour): This service includes professional-grade video recording and technical support billed based on Videographer Hours Worked - from initial setup through breakdown, including off-the-record time and room closure (approximately 15 minutes after final read-off)
      • Media & Cloud Services: Secure storage of all job files with redundant backup
      • Video Page Surcharge (per page): Additional per-page fee charged by court reporters and passed through to clients when videography services are present at a deposition. This fee accounts for the additional time court reporters spend ensuring transcript accuracy for video synchronization purposes.

       

      Optional Services

      Available upon request

      • Expedited: Premium charged for transcripts ordered ahead of standard 11 business day turnaround. 
      • Interactive Real-Time (per page/user): Live transcript feed during proceedings viewable in readable English, which must be ordered in advance. Fee assessed per user receiving feed.
      • Rough Transcript (per page): Unofficial draft of transcript prior to final certification, delivered ahead of standard turnaround time. Does not replace certified copy and mightreal not be formatted or spell checked.
      • Remote Exhibit Assistant (per hour): Optional support staff to manage exhibit presentation during remote depositions
      • Text-to-Video Sync (per video hour): Synchronized video/transcript playback capability, billed based on the videographer hours
      • Picture-in-Picture Video (per video hour): Combined view of the deponent and presented exhibits, billed based on the videographer hours
      • Text-to-Picture-in-Picture Sync: Combines standard video, Picture-in-Picture, and Text-to-Video Sync capabilities, billed based on the videographer hours. Enables synchronized viewing of exhibits alongside witness reactions, with transcript-linked navigation to precise video segments. 
      • Equipment Rental: Technology and audiovisual equipment available for proceedings, including laptops, tablets, backdrops, conference speakers, and hotspots. Rental fees vary by equipment type, duration, and quantity. Separate shipping and handling charges apply for delivery and retrieval.
      • Interpreter: Language interpretation services with rates varying by language, market demand, and other factors
      • Conference Room (per day): Complimentary meeting space within 25 miles of major metropolitan areas for jobs utilizing Steno providers
      • Videographer Cancellation: Fee assessed for cancellations after 4:00 PM local time on the business day prior to the scheduled proceeding. Applied to cover rescheduling costs for in-house videographers or third-party vendor fees. Not applicable to DelayPay PRO clients.
      • Interpreter Cancellation: Fee assessed for cancellations. Amount varies based on language, market demand, and interpreter availability.