During every deposition you take with Steno, we ensure everything goes smoothly. Read on to learn more about the roles Steno team members play and how they handle logistics so you can focus on practicing law.
Videographer
When you request a video of your deposition, Steno provides a Videographer to capture the proceeding.
In addition to managing the recording, they perform additional duties such as the legal read on and off and announcing when the court is on and off the record.
The Videographer will also help troubleshoot technical issues as they arise and provide you with excellent customer service.
Steno Technical Assistant (STA)
If you do not request a video of your deposition, a Steno Technical Assistant (STA) may be present to ensure a seamless experience for all attendees.
While providing excellent customer service, the assistant prepares participants for the virtual proceeding on your behalf. The Assistant works one-on-one with each participant to set up their video and audio connections.
The STA will also troubleshoot other technical issues as they arise.
If you or other participants experience technical issues and there is no STA in the remote meeting room, please call our Tech Support Line at (888) 404-0390.
Remote Exhibit Assistant (REA)
One of the features of Steno Connect is that it allows anyone in the meeting to upload and mark exhibits. Meaning you do not have to send exhibits before the day of your deposition.
However, if you would like Steno to manage the preparation and handling of your exhibits, we will provide you with a Remote Exhibit Assistant (REA).
The REA will handle exhibits on your behalf. They can also upload, introduce, and mark exhibits.
Additionally, they can train participants on annotation procedures and present, save, and download exhibits for you.